Frequently Asked Questions:-
Q.1 - Where's My Order??
Ans. All orders will dispatch with-in 5 to 7 working days from the Date of Order Placed from our China Warehouse - to track your order Click here and check
Q.2 - Genuine Products - Original Products?
Ans. Yes All Products Listed on our website Mentioned there Brand Names and Model Numbers and Procured Directly from Manufacturer Brand Factory Outlets. - 100% Genuine Product Guarantee
Q.3 - My Order Dispatched but Not Showing Update Stuck in a Status.
Ans. Please Wait for another 5 to 7 Working Days to Update and Check Again - In Transit Products take time to Reach on the Destination Point Hub Where it can Update Online - at few Points Online Update Systems not Available
Q.4 - My Order Shows Under Custom Clearance or Custom Clearance Failed.
Ans. Don't Worry! Once the Product Reached Destination Country it take 5 to 7 Working days to Clear Certain Custom Clearing Process and have gone through 7 to 8 Process in 7 to 8 Attempts at different Points, Now Your Product Reach to Destination City Post Office Shortly and Deliver Soon by Post Man.
Q.5 - Where i contact? My Order Reached to destination Country/City - but not delivered
Ans. Good News! that means it will deliver soon - After Reaching Destination Country it take 10 to 17 working days to deliver by postman - you can contact with your nearest post office center - All Products sent by registered post and can be track through postal department website of your country also by same tracking number provided to you. India Post Tracking Link:https://www.indiapost.gov.in/VAS/Pages/IndiaPosthome.aspx
Q.6 - My Order Not Dispatched even after 7 Working Days from the date of Order.
Ans. Not to Worry! Some Items needs to be Packed in Different Ways and Ship with Special Instructions through Different Shipping Companies than Regular, Which May take Up-to 12 to 15 Working Days Max.
In-Case if your order not Shipped even after 15 Days from the Date of Order than Please email us with your order number at: email@example.com
Q.7 - Can i Return an Item i Ordered
Q.8 - I Wrongly Placed an Order i want to Change it
Ans. Sure! All Orders Get 8 Working Hours to Process and Ready to Dispatch - if your order placed within 8 Working Hours, than you can request for Appropriate Changes or Cancellation by sending an email with your Order No. at: firstname.lastname@example.org
Please Note: you can not ask for change or cancel order if its placed more than 8 Working Hours.
Q.9 - I want to Cancel my Order which I placed
Ans. Sure! You can Cancel your Order Read Our Cancellation Policy - if your order fully Comply Under our Cancellation Policy, Simply send and Email with your Order No. and cancellation request, We do the needful
Please Note: You Can not Cancel Your Order if its not Comply Under or Cancellation Policy
Q.10 - When i Get my Refund after Order Cancellation
Ans. Once you get the order cancellation email confirmation, within 7 working days your refund will be process and it take up-to 30 working days from the date of cancellation to get the amount credited in your same account which you used at the time of order.
Please Note: it may take up-to 30 Working Days to Reflect Amount in your Same Account which you use to make payment for your order.
Q.11 - How Safe My Payments and Information's
Ans. 100% Safe we use Industry Best and Safest Payment Gateways to Process Payments with 60 Days Money/Charge Back Guarantee
Q.12 - My Question Not Mentioned Here
Ans. Oops! Please email your question at: email@example.com or hit the Chat Button on the Bottom Right - or fill the form below